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B2B Support


For several years, we have been working to handle the reseller ordering process through our webshop. With our B2B shop, we have taken another step in this direction. This ordering method offers numerous advantages: 
  • Direct insight into currently available products 
  • Access to order history for easily reviewing and reordering previous purchases 
  • The ability to save items in the shopping cart or on wish lists for better organization 
  • A significantly expedited ordering process, as reseller orders are received directly in the system and can be processed without further inquiries (e.g., regarding variants or sizes). This means that the order not only reaches you faster but also gets to your customers more quickly. 
One drawback: The ordering process is, of course, more anonymous than ordering by phone. Therefore, it is important to us: We are always here for you! Feel free to give us a call or send an email. We are happy to provide detailed assistance to help you find the right product for your customers. 
Because one thing is clear: Together, we are Topreiter! 
For any questions or concerns, our team is ready to assist. Please contact us by phone or email. 
Phone Support: Mon - Fri from 8:00 AM to 2:00 PM at +49 (0) 5034 - 87 01 44. 
For email inquiries, we recommend using our contact forms, which request all necessary information to ensure no details are missing for processing: 
  • Contact form for saddle service 
  • Contact form for returns Contact form for complaints 
  • General contact form 
If the contact forms are not sufficient, here are all the important email addresses for: 
  • General inquiries: info@topreiter.de 
  • Returns & complaints: reklamation@topreiter.de 
  • Saddle service: sattelservice@topreiter.de 
  • Questions regarding the webshop: support@topreiter.de