Defect Product?

Your complaint is taken seriously, and we aim to process it promptly and satisfactorily. To expedite the process or to ask any questions, please feel free to use this form. This way, we have all the information needed to handle your complaint. Additionally, you can reach us by phone from Monday to Friday between 8:00 AM and 2:00 PM at +49 (0) 5034 / 87 01 44.

Please wait to return your defective product until we get back to you.

Important Note: We can only accept washed or clean products for complaints, as processing can only be carried out under these conditions. Thank you.