Payment / Shipping
Shipping within 72 hours
We process orders as quickly as possible and guarantee shipping within 72 hours on weekdays. This means: from the moment you place your order until it is picked up by our shipping provider, a maximum of 72 hours will pass. There is one exception: we only ship from Monday to Friday. Orders placed after 11 am on Fridays or over the weekend will be shipped on Monday. Still, that’s pretty fast, right?
Free shipping on orders over €150
For orders over €150, we offer free shipping. Even if you return your order, the shipping costs will remain free*.
* Please note that for all orders to export countries outside of the EU, shipping costs will apply regardless of the total purchase amount. Additionally, return shipping costs and any customs fees must always be covered by the customer.
Parcel stations and alternative delivery addresses
Please note that we cannot deliver to parcel stations of other shipping providers. If you provide such an address, your order will be returned to us, and we’ll have to contact you to arrange a new delivery. This causes unnecessary delays. Please only provide valid addresses or DPD parcel shops. Thanks a lot!
Shipping costs
- €5.95 shipping within Germany for orders under €150
- Free shipping within Germany for orders over €150
- €15.95 shipping within the EU for orders under €150
- Free shipping within the EU for orders over €150
- Export I: 60€ - Iceland, Norway, Switzerland
- Export II: 180€ - USA
- Export III: 500€ - Australia, Faroe Islands, UK
Payment methods
We offer a range of convenient and secure payment options:
- PayPal
- Pay with Klarna
- Credit card
- Apple Pay / Google Pay
- SEPA direct debit
- Giropay
- Advance payment (SEPA transfer)
- Invoice (Klarna)